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Help & Support
We Take Support Seriously.
DEISO clients can access a various help and support resources on our dedicated website. Find easy-to-use tools, informative articles, and troubleshooting guides to address your queries and ensure a seamless experience.
You can monitor the operational status of our website — whether it is up, down, or undergoing maintenance — by visiting our official status page: https://up.dei.so.
You also have the option to subscribe to email notifications for real-time updates regarding any changes.
📌 We recommend bookmarking the status page for quick access and continuous service awareness.
You also have the option to subscribe to email notifications for real-time updates regarding any changes.
About the "Service Status"
Monitor DEISO’s operational status page for real-time data on its website, platforms, and services. This includes key performance indicators (KPIs) like uptime, response times, error rates, and other relevant metrics. The page also provides information on current and recent incidents that might impact DEISO’s functionality, along with any scheduled maintenance windows (see tabs for “Incidents” and “Maintenances” at https://status.deiso.app).
Please note that the data displayed is in Japan Standard Time (JST). For more information or to report technical issues, visit the DEISO website at https://dei.so or https://deiso.co.jp, or contact the support team at pj.oc1748733101.osie1748733101d@tro1748733101ppus1748733101">pj.oc1748733101.osie1748733101d@tro1748733101ppus1748733101.
