Contact DEISO for Expert Sustainability Solutions

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Business Hours

Monday-Friday, 9:00-17:00 JST (Except Japanese Public Holidays).

Access & Directions

Visit the access page

Work Inquiries

os.ie1749990804d@ofn1749990804i :li1749990804amE1749990804

English Address

Level 21 Shiodome Shibarikyu Building 1-2-3 Kaigan, Minato-ku 105-0022 Tokyo, Japan.

Japanese Address

〒105-0022 東京都港区海岸1-2-3 汐留芝離宮ビルディング21階, 合同会社DEISO.

Phone (JP)

03-5403-6479 (Japanese)

WhatsApp chat

Prefer to chat on WhatsApp? You can reach our agents directly via WhatsApp for any inquiries, assistance, or personalized recommendations. Whether you want to discuss your project needs or explore our premium training programs, we're here to help. Contacting us outside business hours? Just leave your message, and one of our agents will get back to you as soon as possible.

Phone (EN)

070-6969-7700 (English)

Live Chat

Talk to a DEISO Agent – We're Here to Help Start a live chat with one of our team members to discuss your needs or get your questions answered. f you're contacting us outside business hours, no worries—just leave your message, and one of our agents will get back to you as soon as possible.

Fax

03-5403-6475

AI Assistant

Have a quick question about DEISO’s services, digital products, or training programs? Whether you need support for a project, help with environmental legislation, or personalized recommendations—Mirai AI is here to assist. Use Mirai to explore our website, find the right service or product, and get instant answers.

AI Support

Let DEISO AI help you solve problems quickly and efficiently. Get issues diagnosed and fixed—no need for manuals. You'll receive simple, step-by-step instructions instead.

Support Ticket

Having a technical issue that needs human support? Submit a support ticket for any of our platforms—EcoIN Data AI, Visly, Spark, Grid, and more. Our team is here to help.

Send us a Voice Message

Prefer to speak instead of type? Feel free to leave us a voice message—quick, easy, and accessible for everyone.

Important note:

Please submit one request per form. To request quotes for multiple training programs, services, or products, please submit a separate form for each. Please fill out the form in English or Japanese.

Contact Page/Quotation

The purpose of contact:

Salutation

First Name

Last Name

Company/Institute

Phone (with the international code)

Position

Business Email:

Subject:

Website

Address Line 1

Address Line 2

City

State

Zip Code

Country

About your project:

About Your Training Needs:

Project

Your Training Request is Intended For

Please select the software:

Estimated Deadline (It does not affect the prices)

How many trainees? (Prices are per trainee)

Select the "LCA for Experts (GaBi) Training Pan"

LCA Training Plan:

openLCA Coaching Plan:

SimaPro Training Plan:

EPD Professional Training plan

EDG Training Programs

Please write down the exact name of the training program

Training Type (Affects the prices)

Need a certificate? (Additional fees apply for eligible programs)

Who will cover the training costs? (It does not affect the prices)

Payment Method

Online payment has been selected. Please note that certain institutions or organizations may not accept online payment methods. If this may apply to your case, kindly consult with your finance department prior to proceeding.

Online payment confirmation

Training Decision Stage:

How many hour do you estimate your need for LCA consultation?

Please provide me with:

Please revise your selection:

Please note that we can not provide prices by email for on-site training (training outside Japan or inside Japan). Please select from the previous step: "An official quotation with net cost."

The LCA consultation is about

What is the LCA software you will be using:

Urgency level (It does not affect the prices)

Quotation Source(s) (It does not decrease the prices)

Estimated Start Date (It does not affect the prices)

Number of attendees: (Pricing per person)

Type of Collaboration

Your Industry

Select Date Option 1

Your Time Zone:

The purpose or goal of the training(s): This field does not indicate that we will provide customized training. Rather, it is required to understand your quotation request and provide training plan recommendations if necessary.

Message, Project, or LCA Consultation Details: Please fill in out in English language only)

Inquirey: (Please fill in out in English language only)

Confirm publishing rights:

Describe the technical issue: Please fill in out in English language only)

Others: Please specify.

Message, details, or comments: Please fill in out in English language only)

Message

Technical issue URL:

Technical issue screenshot

Upload a screenshots (You can upload up to 6)

To optimize your LCA consultation, we recommend uploading relevant files. You may upload a single file (PDF, image, or Word document) or a compressed zip file (up to 60MB) containing multiple files. This will aid us in understanding your project and determining the necessary consultation time.

Upload Files

How did you hear about us:

Services

🆘 DEISO Quick Help & Support Center

🛠️ How to Seek Help from the DEISO Website

🔍 Search Assistance

Use Ctrl+Shift+D on any Windows or Mac device to launch our global site search with autocomplete.
On both desktop and mobile, click the search icon at the left center edge of the screen to open the same powerful search tool.
For detailed exploration, visit our Advanced Search page:
👉 https://dei.so/advanced-search

🤖 Ask AI for Instant Support

Ask our AI assistants to get quick answers:
- DEISO Mirai AI Pro: https://dei.so/ask-ai
- DEISO Sora AI: https://dei.so/ask-sora-ai
- Support & Troubleshooter AI: https://dei.so/toku-ai-assistant

💬 Connect with the DEISO Team

Chat with us on WhatsApp: https://wapp.dei.so/land/wpapp
Use our Live Chat feature: https://dei.so/live-chat
Send us a voice message: https://dei.so/send-us-a-voice-message

📧 Email Us

For general inquiries: os.ie1749990804d@ofn1749990804i1749990804
For technical support or platform issues: os.ie1749990804d@tro1749990804ppus1749990804

🧾 Submit a Support Ticket

Submit a ticket for technical, platform, AI, or training issues here:
👉 https://dei.so/submit-support-ticket

📶 Check Platform & Website Status

Stay updated on our website’s availability or subscribe/bookmark:
👉 https://up.dei.so
Check the status of digital platforms, AI services, and training systems:
👉 https://dei.so/platforms

📚 Need More Help?

Visit our Frequently Asked Questions (FAQ):
👉 https://dei.so/faq
Explore our full Help Center:

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