Training Frequently Asked Questions (FAQ)
The Language is English only.
- We will send you a proposed schedule based on your team’s availability and the availability of our expert trainer. This schedule can be revised until you approve it.
- We will issue an invoice and provide you with an online payment link.
- Once the invoice is paid, we will send Zoom invitations to your team for each training session.
- The training will begin as scheduled immediately.
Please feel free to contact us if you have any questions or need further assistance.
No, to maintain the pace of the training and engagement, we send the training materials on the “DEISO Spectrum” platform after each session.
The online platform DEISO Spectrum manages and arranges every aspect of the trainee experience, including delivering PDF training materials (slides), assignments, grading, exams grading, certification, etc. An email notice will be sent to you upon uploading the new material. Even when the training program is over, all your training materials and data are still on the DEISO spectrum. DEISO Spectrum may be accessed online via mobile apps. Our IT team will create a Spectrum account in advance if you attend a training course.
We do not distribute additional documents on our training syllabus and curriculums. All the information for each training program is available online.
Yes. Please get in touch with us, and we will send you a quotation. We also can customize training programs for certain industries, e.g., chemicals, oil, gas, materials, plastic industries, etc.
How long will it take to process my certificate once I pass the exam?
It takes, on average, 2-4 business days.
How long will it take to process my certificate once I pass the exam?
It takes, on average, 2-4 business days.
A “Pass” or “Fail” exam. You need to score “50%” over 100%. The type of questions depends on the training program. Most of our exams consist of:
- A practical part of your training involves software such as SimaPro, GaBi (LCA for Experts), openLCA, etc.
- Open-ended questions.
- True and false questions.
If your training program is not involved in software training, #2 and #3 are most likely applied.
One trial only. You can order up to 2 other trials.
The Language is English only.
Yes, we can. However, the prices mentioned on our website (per trainee) are applicable for a single time zone. If you have received a quotation from DEISO for one-to-group training for 2+ trainees, it is valid for a single time zone only. If you require on-demand and one-to-group remote training for multiple time zones, please get in touch with us so that we can provide you with a customized price offer. Please note that prices for multiple time zones are higher than those for a single time zone.
Yes, we offer in-house training at the DEISO company location or abroad at the client’s physical location. However, a certain minimum number of trainees and certain requirements will be applied. Get in touch with us to learn more.
Yes, you can. We offer free 30-minute consultations with the expert trainer of the program you are interested in. Please get in touch with us to schedule your remote consultation.
We offer a Life Cycle Assessment (LCA) consultation called “Per Hour Consultation Service.” We provide per-hour consultation for LCA/LcA software such as “LCA for Experts (GaBi), SimaPro, openLCA, Environmental Product Declaration (EPD), etc. You can learn more about the service and the prices here.
No. The examination and certificate are optional and offered with extra fees.
Yes, we offer online payment powered by Stripe. We will email you an invoice with the online payment link.
Yes, we offer online payment powered by Stripe. We will email you an invoice with the online payment link.
You can send us an official proof of payment. Once it is confirmed, the training will start as scheduled.
Yes. For certain training programs and plans.