Frequently Asked Questions (FAQ) – DEISO’s Services, Training, and AI Solutions

Company Overview

1. What is DEISO?
   DEISO is a global sustainability company based in Japan, delivering science-based consulting, digital intelligence, and professional training to help organizations achieve measurable environmental performance and build long-term sustainability capability.
2. What is DEISO’s mission?
   DEISO’s mission is to act as a catalyst for measurable sustainability impact by enabling organizations to transform environmental challenges into structured, data-driven, and actionable strategies.
3. Where does DEISO operate?
   DEISO operates globally across 35+ countries, supporting organizations in Asia, Europe, the Middle East, and the Americas with regionally aligned and internationally compliant sustainability solutions.
4. Which industries does DEISO serve?
   DEISO supports a wide range of industries, including:
   • Energy and Oil & Gas
   • Chemicals and Materials
   • Manufacturing and Industrial Systems
   • Construction and Built Environment
   • Agriculture and Food Systems
   • Waste Management and Circular Economy
   • Electronics and Technology
   • Education, Research, and Academia
5. What makes DEISO different?
   DEISO integrates advisory, technical execution, training, and AI-powered digital systems into one structured ecosystem. This enables clients to move beyond reporting toward measurable performance, audit-ready outputs, and internal capability development.

Services & Sustainability Advisory

6. What services does DEISO provide?
   DEISO provides advanced sustainability services, including:
   • Life Cycle Assessment (LCA)
   • Product Carbon Footprint (PCF)
   • GHG Accounting (Scope 1, 2, and 3)
   • Environmental Product Declaration (EPD) support
   • ESG strategy and reporting
   • Independent technical review and pre-submission audit
7. What is DEISO’s approach to sustainability projects?
   DEISO follows a structured methodology combining:
   • Standards-based frameworks (ISO, GHG Protocol, etc.)
   • Data-driven analysis
   • Digital workflows and AI support
   • Clear deliverables aligned with real business outcomes
8. Do you support audit-ready or submission-ready outputs?
   Yes. DEISO focuses on delivering technically robust, audit-ready outputs by improving data quality, methodology, documentation, and alignment with international standards.
9. Can DEISO support ESG and sustainability reporting?
   Yes. DEISO supports ESG reporting aligned with major frameworks such as GRI, TCFD, and other international standards, including data structuring, KPI development, and reporting architecture.
10. How does DEISO handle complex Scope 3 emissions?
    DEISO applies structured methodologies, emission factor libraries, and advanced modeling approaches to quantify and analyze Scope 3 emissions across value chains.

Training & Capacity Building

11. What training programs does DEISO offer?
    DEISO offers professional training across:
    • Life Cycle Assessment (LCA)
    • GHG Accounting and Climate Strategy
    • Environmental Product Declarations (EPD)
    • ESG Reporting and Sustainability Strategy
    • LCA Software (SimaPro, GaBi, openLCA)
12. What makes DEISO training different?
    DEISO training focuses on:
    • Real-world implementation, not theory
    • Hands-on technical application
    • Industry-specific scenarios
    • Capability building for internal teams
13. Are training programs customizable?
    Yes. All programs can be tailored to industry, project scope, and organizational needs.
14. What delivery formats are available?
    DEISO training is delivered through:
    • Remote (online)
    • On-site (client location)
    • Off-site (Japan or international venues)

AI & Digital Sustainability Solutions

15. How does DEISO use AI in sustainability?
    DEISO integrates AI to enhance:
    • Data analysis and modeling
    • Scenario evaluation
    • Reporting automation
    • Decision support systems
16. What is Mirai AI?
    Mirai AI is DEISO’s AI-powered assistant designed to guide users in identifying relevant services, solutions, and training programs based on their specific needs and challenges.
17. Do your digital solutions integrate with existing systems?
    Yes. DEISO’s digital tools are designed to integrate with existing enterprise systems, LCA software, and data environments.

Engagement Process & Client Experience

18. How do I start working with DEISO?
    The process typically begins with a strategic consultation, followed by:
    • Scope definition
    • Technical evaluation
    • Proposal and quotation
    • Project execution
19. How can I find the right service or training?
    You can:
    • Use the Service Finder
    • Use the Training Finder
    • Ask Mirai AI for guidance
    • Book a strategic consultation
20. What types of clients work with DEISO?
    DEISO supports:
    • Industrial companies
    • Government entities
    • Consulting firms
    • Research institutions and universities
    • Sustainability professionals

Global Reach & Delivery

21. How does DEISO handle international projects?
    DEISO delivers globally with:
    • Region-specific data and standards
    • Multilingual communication
    • Alignment with local regulations
22. Does DEISO adapt solutions to local markets?
    Yes. All solutions are tailored based on geography, regulatory context, and industry requirements.

Payment & Commercial Terms

23. How does DEISO handle payments?
    Clients may choose between:
    • Online Payment: Includes processing and gateway fees
    • Bank Transfer: All transfer-related fees are covered by the client
24. How do I request a quotation?
    You can request a quotation via:
    • Contact form: https://dei.so/contact
    • Email: info@dei.so